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STORE POLICY

GUARANTEED CARE

 

24 Hour Cancellation Policy 

We have a 24-hour cancellation policy. Whether you book online, over the phone, or in person this policy still stands. Appointments canceled less than 24 hours in advance and no-shows will be charged 100% for the service(s) scheduled.

 

Feathering Policy

If you do not cancel your appointment within 24 hours of the scheduled date and time, you will not be refunded the deposit for the feathering procedure you have scheduled. 

If you no-show your appointment there will be a $100 rescheduling fee. 

You can NOT have the feathering procedure done if you are taking blood thinners, pregnant, breastfeeding, HIV positive, or on chemotherapy. You will NOT receive a refund if you become pregnant after your initial appointment and you cannot receive a touchup during your pregnancy.  

 

Wedding Policy 

A deposit is due at time of booking to hold your spot for the date of your wedding. The remaining balance will be due the day of the wedding. Deposits are non-refundable. Cancellations can be made up to 30 days prior to the wedding date without any additional charges. If you cancel, your deposit is still non-refundable. If you cancel less than 30 days prior to the wedding date, 100% of the total will be charged. 

 

Waxing Policy 

When you are using Retinol, Retin-A, benzoyl peroxide, laser peels, Accutane, etc; you CANNOT get waxed within 6 months of these treatments or prescriptions. We highly recommend you schedule a tweezing appointment.